The implementation of OMNIX at WOM led to a remarkable transformation in its end-to-end sales processes.
This transformation was reflected in a significant increase in transactions and sales, a reduction in operating costs, and an overall improvement in efficiency and customer satisfaction.
WOM was able to establish a more robust growth strategy by leveraging the OMNIX platform to optimize its operations and address future challenges.
Before the implementation of OMNIX, WOM faced several operational challenges that negatively impacted its sales processes.
450,000 transactions and sales of $55 million.
Dependence on manual processes, leading to high error rates.
Frequent inventory shortage issues.
Inventory flows managed through Excel and emails.
New bottlenecks identified, such as in the warehouse.
With the introduction of OMNIX, WOM underwent a significant transformation in its sales processes.
OMNIX allowed:
Automated inventory management to reduce errors and improve efficiency.
Automated accounting and warehouse flows to optimize operations.
After the implementation of OMNIX in the first quarter, WOM achieved impressive results.
1.3 million transactions and $156 million in sales.
Reducción del 15% en el número de empleados.
20% increase in new sales.
50% reduction in stockouts.
Improvement in NPS and reduction in complaints related to delivery delays.
Innovate and automate for a future without interruptions, where every challenge becomes an opportunity for growth
